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Our results

Our results

We’re committed to delivering a first class patient experience and excellent clinical outcomes - we believe it's our results that speak for themselves.

The rigorous use of audits – both internal and external – helps us to gauge how well we’re doing against best practice guidelines and published standards. We also regularly ask our treatment centre patients for their feedback on our services, and in the year to March 2014 achieved an average of 93% in the NHS-wide Friends and Family Test.

Our latest Quality Account for 2017-2018 provides detailed analysis of how our services are doing and where our focus will be over the coming year.

We’re proud of our achievements across a wide range of areas, and of how we’re spearheading new approaches to improve care.

Yet we always recognise that there’s always more we can do. Our approach to integrated governance enables us to aim for the highest standards of safety and quality. 

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Latest news

Our news

Catherine Farr is promoted to head of nursing and clinical services at Shepton Mallet NHS Treatment Centre

Catherine Farr is promoted to head of nursing and clinical services at Shepton Mallet NHS Treatment Centre

January 17 2020

Catherine Farr has been promoted to the role of head of nursing and clinical services at Shepton Mallet Treatment Centre, where she was previously operations an

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New satellite service provides support for Swindon patients

New satellite service provides support for Swindon patients

January 13 2020

The Swindon Outpatient Clinic is a new NHS healthcare service that has been set up to cut down orthopaedic waiting times and support patients to stay in Swindon

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Shepton Mallet Treatment Centre welcomes new Hospital Director

Shepton Mallet Treatment Centre welcomes new Hospital Director

January 13 2020

Andrew Oakerbee has been appointed the new hospital director at Shepton Mallet Treatment Centre.Andrew has come to Shepton Mallet from their sister hospital Sou

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Health news

Is bunion pain getting in the way of your life?

Is bunion pain getting in the way of your life?

January 22 2020

Bunions can have a negative effect on your day to day life, making it hard to walk and wear shoes which are tight to your feet. A bunion is a bony lump tha

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