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Our results

Our results

We’re committed to delivering a first class patient experience and excellent clinical outcomes - we believe it's our results that speak for themselves.

The rigorous use of audits – both internal and external – helps us to gauge how well we’re doing against best practice guidelines and published standards. We also regularly ask our treatment centre patients for their feedback on our services, and in the year to March 2014 achieved an average of 93% in the NHS-wide Friends and Family Test.

Our latest Quality Account for 2017-2018 provides detailed analysis of how our services are doing and where our focus will be over the coming year.

We’re proud of our achievements across a wide range of areas, and of how we’re spearheading new approaches to improve care.

Yet we always recognise that there’s always more we can do. Our approach to integrated governance enables us to aim for the highest standards of safety and quality. 

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Latest news

Our news

Golden Gate Bridge to Boston fundraiser in response to child-related calls

Golden Gate Bridge to Boston fundraiser in response to child-related calls

August 12 2020

During the COVID-19 pandemic, teams in the 111 services in Bristol, North Somerset, Somerset and South Gloucestershire noticed an increase in the number of call

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Pioneering health screen for prisoners praised by Royal College of Nursing

Pioneering health screen for prisoners praised by Royal College of Nursing

August 10 2020

Care UK’s pioneering campaign to eliminate hepatitis C among prisoners in more than 40 English prisons has been shortlisted for an award by the Royal College of

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Health news

Ways to stay cool at night and sleep better

Ways to stay cool at night and sleep better

August 11 2020

As the heat wave continues and the night’s offer little respite, not sleeping well because of it can make you feel over the summer novelty pretty quickly. Here’s a few tips to help you claim back the night:

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Obese people at higher risk of getting seriously ill from Covid-19

Obese people at higher risk of getting seriously ill from Covid-19

August 6 2020

In the UK, obesity is one of the biggest health crises with 63% of adults in England being overweight or living with obesity.

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