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Candidate Guide

The flowchart below details the usual flow & timescales for your application if receieved with an up to date copy of your CV, however it may vary as we would rather deal with you on an individual basis.

Recruitment process flow

CV writing

First impressions count so a strong CV is a necessity. Here are some tips  to help make sure your CV stands out to our recruiters, and lands you your perfect job:

•    Ensure you have contact details on your CV including email address and contact phone number
•    Ensure contact details are correct 
•    Spell check your CV – ask someone else to proof read it if necessary
•    Keep your font easy to read with appropriate formatting
•    If you are registered with a professional body please provide the details
•    Ensure your CV is tailored to the job you are applying for
•    Only go into detail for the last 5 years – keep the rest brief
•    Make sure your employment dates are accurate
•    If you have an extended period of unemployment please detail reason e.g. raising a family etc
•    If you are including a profile, keep it short 
•    If you do voluntary work make sure this is added – it does count
•    Please save your CV in a suitable format i.e. Microsoft word/PDF
•    Make sure you have voicemail set up in case you miss a call from the employer
•    Prospective employers do research candidates so ensure your online social presence reflects you positively


Documents to bring with you on your interview day

If you have been contacted by one of the recruitment team to confirm an interview then congratulations and good luck!

As part of the recruitment and onboarding process, Care UK is required to confirm your legal identity and right to work in the UK. In order for us to do this we ask that you provide identification documentation from the list below. We will verify your documentation at interview and take copies for your HR record.

There are 3 essential documents that you will need to bring with you on the day of your interview:

Right to Work (one of the following)
• EU/UK Passport
• UK Birth Certificate (if accompanied by proof of NI Number – NI Card or P60/P45 copy)
• Visa/Residence Permit (If not EU/UK) with accompanying non-EU/UK passport

Proof of address documents (two of the following but cannot be two of the same type; i.e. two bank statements or two utility bills)
• Current UK photo card driving licence
• Mortgage Statement issued in the last 12 months
• Bank or Building society statement issued in the last 3 months
• Bank or building society account opening confirmation letter issued in the last 3 months
• Credit card statement issued in the last 3 months
• Finance statement e.g. pension or endowment issued in the last 12 months
• Council Tax statement issued in the last 12 months
• Utility Bill issued in the last 3 months (not mobile phone bill or TV licence)

If you are unable to provide any of the above combinations or would like more information on the options available, please contact a member of the recruitment team who will be glad to help.


Interview Preparation

Interview preparation is important as it helps to calm your nerves and give you time to think about your answers before the day of the interview. When preparing for an interview you should:

  • Do some research into Care UK and the site at which you will be interviewing.

  • Think of interview questions that the interview panel may ask you and write down the answers on paper – this is a great way of retaining information so make sure to re-read it on the day of your interview.

  • Plan your journey. Many people arrive to their interviews later than intended because they haven’t planned their journey. Take a look at Google Maps and have a look at what route you will need to take and how long it will take you to get there.

  • Gather your essential documentation as laid out in the list above.



  • If you arrive late or very early then it shows that you don’t have good time management skills. Try to get to the interview around 10 minutes before you are due to go in and if you are running late or can’t attend, please call your recruiter to let them know.

  • Introduce yourself with a smile and a firm handshake – remember first impressions count!

  • Take your time. Don’t be afraid to take a pause or ask the interview panel to come back to a question later in the interview.

  • Be prepared to use examples to support your answers for competency based questions. If you don’t have a specific example use similar relevant situations.

  • When asked if you have any questions, make sure to ask the interview panel your questions you prepared beforehand.

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