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Fantastic news for Emerson's Green after good patient report

July 16 2019

Excellent feedback from people undergoing joint surgery at Emersons Green NHS Treatment Centre has seen the centre appear near the top of a table of the 50 highest performing hospitals in the country.

The table uses the Patient Reported Outcome Measures (PROMs), which are collected by the Health and Social Care Information Centre.

The PROMs outcomes at the treatment centre placed it ninth in the country for hip replacement surgery in the national survey of independent and NHS services.

Commenting on the results, medical director Ade Adeniyi said: “The team has worked very hard to ensure patients receive the best possible medical outcome and have a first class experience at the centre.”

Each year the centre performs around 1,000 joint replacements. As well as NHS treatment, the centre now offers an affordable self pay service. The service was launched by Care UK in November 2017, with Emersons Green being one of the pilot sites. It aims to see people assessed and treated within four weeks.

Business development manager Holly Wale said: “The service is on average 30 per cent more competitive on price than private providers, making it accessible to those who could not otherwise afford non-NHS treatment.

“Patient feedback has been very positive, especially from those who had been waiting a long time for surgery and from the relatives of older patients who were delighted at how well supported their relatives had been. A recent mystery shopper survey saw the service score an average of almost 90 per cent.”