February 13 2020
The centre was rated at 100 per cent for cleanliness and for the condition, appearance and maintenance of its building in Marshall Road.
Across the country 1,144 hospitals and treatment centres took part in the annual assessment. PLACE assessments, which examine the non-clinical aspects of healthcare services, are undertaken by a team, at least half of who are members of the public, known as patient assessors.
The centre’s general manager Lisa Self said: “Cleanliness is the cornerstone of excellent healthcare; without it, patients are not safe. In our 10-year history we have not had a single hospital acquired infection and that is due to the rigour of our processes and the professionalism of our cleaning and maintenance teams as well as our clinicians.
“I want to thank them for all their hard work, which was recognised by the inspectors in the perfect scores announced today.”
The centre also received 88 per cent for privacy and dignity, and 82 per cent for its support for people living with dementia, both above the national average.