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COVID-19 (coronavirus) alert

Following on from supporting the national effort against COVID19, at Care UK we have adapted our application processes in order to speed up recruitment and reduce face to face contact.

Operations Manager Support Assistant vacancy

Job details

Job number:
Gloucestershire OOH
Eastgate Street
Contract type:
Schedule type:
Full Time
Closing date:
Tuesday, June 30, 2020 - 23:59
£18,000 - £18,000 / Year

About the Job

Do you believe that everyone makes a difference? If so, look no further, as this could be the job for you!

We are looking for an Operations Manager Support Assistant to join our growing team at the Gloucestershire Out of Hours (OOH) service on a full time basis.

The Gloucestershire OOH service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed.

The OOH service operates throughout a number of locations within Gloucestershire so occasional travel will be required, however your main base will be in our administration office in Gloucester.

Within this job you'll be responsible for:
•Supporting the Operations Manager in the running of Care UK’s services throughout Gloucestershire.
•Ensuring the delivery of a high quality service for Care UK patients by utilising resources
•Helping with monitoring and evaluating the performance of operational staff by conducting regular audits.
•Assisting with the recruitment, selection and training of new operational staff.
•Providing the Operations Manager with reports when needed

About Care UK

Care UK was founded in 1982. Today our healthcare services include treatment centres, prison health services, GP practices, NHS walk-in centres, GP out-of-hours and CATS and diagnostic facilities. This means that we provide a greater range of specialist care services than any other organisation in the UK.

Care UK is the largest independent provider of urgent care services in England incorporating OOH's, single point of access and referral management. We deliver excellent, high value patient care on behalf of the NHS for over eight million patients across England.

We work with the NHS to deliver high quality healthcare services, reducing waiting times and giving the patient a greater level of choice. We also take healthcare services closer to where people live and work – increasing the efficiency and quality of the services we deliver and helping to reduce waiting times.

For more information, please visit our website:

What We Need From You

In order for you to be considered for the job, as a minimum we are looking for you to:
•Have a good standard of education
•Have previous experience with problem solving and troubleshooting
•Have the ability to make decisions under pressure
•Have a good knowledge of the local area and good map reading skills.
•Have a full UK driving license and access to your own vehicle.

It would be nice for you to have any one of the below, although these are not essential:
•An understanding of healthcare
•Previous experience of supervising staff
•Have skills in interpreting/analysing data

Salary & Benefits

This job is a full time position available that’s 37.5 hours per week. Working hours are mostly during the day, however as we are an OOH service you may be required to work unsociable hours.

We can offer you:
•A salary up to £18,000 per annum, dependent on experience.
•25 days annual leave + 8 public holidays (pro-rata for part time)
•Contributory pension scheme (2-5%)
•Regional/national opportunities
•Free online and face-to-face training
•Cycle to work scheme
•Childcare vouchers and online discounts

Application Process & Additional Information

Once you have pressed apply to this job, you will be contacted by Charlie who sits within our recruitment team by phone or email.

If you have been shortlisted, the recruiter will submit your CV to the hiring manager who will in turn arrange an interview with you if they feel that you are suitable for the job.

If you would like to talk to one of our friendly recruiters for further information or for a full, comprehensive job description, please contact Charlie Allen, / 07922018830

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Care UK is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

Additional Information

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