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Our mission and values

Our mission and values

From consultants to care workers, sonographers to psychologists, our people are bringing our values to life to help us achieve our aims.

Our values are:

  • our customers are at the heart of everything we do
  • every one of us makes a difference
  • together we make things better

Each of us is committed to the highest standards of quality and best practice, to meeting and exceeding our compliance to all standards across the healthcare sector.

Our mission is ‘fulfilling lives’, and each of us works to achieve this every day.

By supporting our teams to focus on three key aims we will fulfil our vision. These are to:

1. Focus on quality

We want to be renowned for providing high quality services. We must always seek to be the best provider of each of our services, meeting – and, ideally, exceeding – our service commitments. Constantly engaging with commissioners and patients to understand and meet their needs will help us to achieve this aim.

2. Lead change

The way health care is organised across the NHS is often inefficient for commissioners and frustrating for patients. As a major organisation delivering health care and social care, we have an unrivalled opportunity – even a responsibility – to work with commissioners to spearhead a more integrated approach.

3. Drive innovation

We have a key part to play in driving innovation, efficiency and effectiveness. We can do this by:

  • attracting, engaging, training and rewarding talented, compassionate and proactive employees
  • investing in the development of new services aimed at providing the right care in the right place, integrated for convenience to customers and at lower cost for commissioners
  • constantly reviewing our operating methods so that we can create efficiency, expertise, reliability and lower cost
  • continuing to work closely with partners, suppliers and the many organisations and people we connect with

 

 

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Latest news

Our news

Care UK’s guide to help family carers

Care UK’s guide to help family carers

May 25 2017

Our talented colleagues in Residential Care recently launched a guide called A helping hand, an easy-to-follow guide packed with practical and emotional advice and support from our own care colleagues.

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Your summer survival guide

Your summer survival guide

May 24 2017

Our summer survival guide is here to see you through those hazy days that will soon be on their way, with recipes, things to do and tips for keeping your house cool.

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On your marks, get set...

On your marks, get set...

May 11 2017

It’s the season when folk start donning their trainers and pounding the roads. Whether it is a fun run or full marathon, or if it is your first time or you are an experienced runner, preparation is key. Muhammad Fahim, Senior Physiotherapist at Southampton NHS Treatment Centre, offers his advice.

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Health news

May is the month to be tick aware

May is the month to be tick aware

May 27 2017

A tiny blood sucking creature no bigger than a pin head has the potential to cause a whole range of health issues if it gets the chance to attach itself to your skin.

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