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Our mission and values

Our mission and values

From consultants to care workers, sonographers to psychologists, our people are bringing our values to life to help us achieve our aims.

Our values are:

  • our customers are at the heart of everything we do
  • every one of us makes a difference
  • together we make things better

Each of us is committed to the highest standards of quality and best practice, to meeting and exceeding our compliance to all standards across the healthcare sector.

Our mission is ‘fulfilling lives’, and each of us works to achieve this every day.

By supporting our teams to focus on three key aims we will fulfil our vision. These are to:

1. Focus on quality

We want to be renowned for providing high quality services. We must always seek to be the best provider of each of our services, meeting – and, ideally, exceeding – our service commitments. Constantly engaging with commissioners and patients to understand and meet their needs will help us to achieve this aim.

2. Lead change

The way health care is organised across the NHS is often inefficient for commissioners and frustrating for patients. As a major organisation delivering health care and social care, we have an unrivalled opportunity – even a responsibility – to work with commissioners to spearhead a more integrated approach.

3. Drive innovation

We have a key part to play in driving innovation, efficiency and effectiveness. We can do this by:

  • attracting, engaging, training and rewarding talented, compassionate and proactive employees
  • investing in the development of new services aimed at providing the right care in the right place, integrated for convenience to customers and at lower cost for commissioners
  • constantly reviewing our operating methods so that we can create efficiency, expertise, reliability and lower cost
  • continuing to work closely with partners, suppliers and the many organisations and people we connect with

 

 

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Latest news

Our news

Everybody walk the dinosaur

Everybody walk the dinosaur

April 18 2017

Dental nurse Angela Harrison will be taking on the Jurassic Walk Mighty Hike on 8 July to raise money for Macmillan Cancer Support.     

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Double healthcare award victories for St Mary’s NHS Treatment Centre

Double healthcare award victories for St Mary’s NHS Treatment Centre

April 7 2017

Falklands veteran Simon Weston CBE was on hand to present awards and congratulate the team from St Mary’s NHS Treatment Centre as they celebrated awards success on Friday (March 31).

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Record breaking St Mary’s NHS Treatment Centre team get ready for the red carpet

Record breaking St Mary’s NHS Treatment Centre team get ready for the red carpet

March 30 2017

St Mary's team members have made it through to a record-breaking 10 slots in the national finals of Care UK’s annual Healthcare Awards. 

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Health news

Get up and make it happen!

Get up and make it happen!

April 24 2017

Eating your lunch ‘al desko’ may be an increasing part of working life in Britain but on Friday 28 April we are all being encouraged to take a break and go for a walk.

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