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Our vision

Our vision

At Care UK Health Care our vision is to be the UK’s leading independent provider of community and hospital-based health services.

We aim to achieve this by:

- Supporting people to live independent and fulfilling lives.

- Being the partner of choice in the public sector, trusted to deliver the right care in the right place at the right time.

- Differentiating ourselves through the quality of our services and the engagement of our people, ensuring we are innovative and patient focused.

- Living our values every day:

  • our patients are at the heart of everything we do
  • every one of us makes a difference
  • together we make things better.

Bringing our vision to life

NHS 111

We are the largest provider of NHS 111 services in the UK with four call centres serving around 15 million people. Last year we networked our call centres to create a fully robust system in which patient calls are answered as quickly as possible, regardless of local peaks in demand.

End-of-life care for offenders

2014 saw us win the Patient Safety Award for our work to improve end-of-life care for offenders in HMP Isle of Wight and in prisons in the North East.

For patients in HMP Isle of Wight our work has included personalised support following diagnosis, facilitated family visits, plus regular meetings to consider the patient’s physical, emotional, practical and spiritual needs. We have also developed tools, protocols and pathways to support end-of-life-care for offenders in prisons in the North East. This includes developing training for colleagues working with these patients and running patient groups to discuss issues around end-of-life care. We’re proud that our standards have been adopted by Macmillan.

CATS

We provide the popular mobile CATS services in the Greater Manchester area, which is the only service of its kind in the UK. Mobile trailers are placed in retail car parks, providing high quality accessible healthcare in convenient locations. In most cases patients can see a consultant and have any diagnostic tests they need in the same appointment.

Bowel cancer screening

In 2013 we became the first independent provider of healthcare services to offer bowel screening at the Will Adams NHS Treatment Centre in Gillingham, Kent.

 

Check our "Day In The Life Of" series where our staff members gives us an insight view of a day at work with Care UK

 

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Latest news

Our news

Suffolk NHS 111 raises funds for charity and awareness of UK’s fourth most common cancer

Suffolk NHS 111 raises funds for charity and awareness of UK’s fourth most common cancer

May 21 2019

The hard-working team at Suffolk NHS 111’s Integrated Urgent Care call centre have dedicated a year to raising awareness of bowel cancer and supporting a charit

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Sailor set fair following hernia operation

Sailor set fair following hernia operation

May 9 2019

A retired Royal Marine and author calls us "the finest example of the NHS at its very best"

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Treatment centre team praised for dedication by CQC

Treatment centre team praised for dedication by CQC

May 7 2019

The team at North East London Treatment Centre (NELTC) are “positive, knowledgeable and passionate about their work” according to the Care Quality Commission (C

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Health news

What causes cataracts?

What causes cataracts?

May 16 2019

Consultant Ophthalmic Surgeon at Emersons Green NHS Treatment Centre Teresa Anthony explained: “Most cataracts form as part of the natural ageing process.

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