You are here

Out-of-hours services (OOH)

Out-of-hours services (OOH)

Care UK currently provides over 20 out-of-hours services across England. Some of out-of-hours services we provide in joint venture partnerships with local GPs.   


The out-of-hours services are for patients with an urgent need who cannot wait until surgery opening hours, and they operate Monday to Friday from 6.30pm to 8.30am, and for 24 hours at weekends and during bank holidays. The majority of the time, access to our out-of-hours service is via NHS 111. Patients are assessed and triaged over the phone, and may, at that point, be referred to the out of hours service.



They may also be offered:

  • A telephone consultation or advice from one of our doctors
  • An appointment to attend a primary care centre to see a doctor or advanced nurse practitioner
  • A home visit from an advanced nurse practitioner or doctor

Patients can also be referred to the out-of-hours service via A&E departments, local urgent care centres or minor injury units:

Send us your feedback

Latest news

Our news

Southampton NHS Treatment Centre only hospital in Hampshire rated ‘Outstanding’

Southampton NHS Treatment Centre only hospital in Hampshire rated ‘Outstanding’

January 15 2019

Southampton NHS Treatment Centre is the only hospital in Hampshire to be rated ‘Outstanding’ overall by the Care Quality Commission (CQC), according to its latest CQC report.

Read more >

 Emersons Green NHS Treatment Centre raises more than £1,500 for charity

Emersons Green NHS Treatment Centre raises more than £1,500 for charity

December 21 2018

Bike rides, book sales and bun bakes organised by the team at Emersons Green NHS Treatment Centre have helped to raise more than £1,500 for local and national charities in 2018.

Read more >

A year of fundraising makes over £6,000 in donations

A year of fundraising makes over £6,000 in donations

December 20 2018

We are delighted to announce that we have donated more than £6,000 to charity and good causes this year - hughe thanks to everyone who has supported us

Read more >

Health news

National obesity awareness week

National obesity awareness week

January 16 2019

We all know we should be eating at least five portions of fruit and vegetables every day, but did you know that only 26 per cent of adults and 16 per cent of children regularly eat the right amount? Is it a coincidence then that 26 percent of adults in the UK are classed as obese?

Read more >

Read more news >