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Our results

Our results

We’re committed to delivering a first class patient experience and excellent clinical outcomes - we believe it's our results that speak for themselves.

The rigorous use of audits – both internal and external – helps us to gauge how well we’re doing against best practice guidelines and published standards. We also regularly ask our treatment centre patients for their feedback on our services, and in the year to March 2014 achieved an average of 93% in the NHS-wide Friends and Family Test.

Our latest Quality Account for 2017-2018 provides detailed analysis of how our services are doing and where our focus will be over the coming year.

We’re proud of our achievements across a wide range of areas, and of how we’re spearheading new approaches to improve care.

Yet we always recognise that there’s always more we can do. Our approach to integrated governance enables us to aim for the highest standards of safety and quality. 

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Latest news

Our news

North East London NHS Treatment Centre scores top marks for its cleanliness

North East London NHS Treatment Centre scores top marks for its cleanliness

August 17 2018

Inspectors have given North East London NHS Treatment Centre full marks for hygiene and high marks for the food patients receive at the Ilford centre.

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St Mary’s NHS Treatment Centre scores top marks for its cleanliness

St Mary’s NHS Treatment Centre scores top marks for its cleanliness

August 17 2018

Inspectors have given St Mary’s NHS Treatment Centre full marks for hygiene and for supporting people living with dementia and disability.

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Devonshire vegetarian hotpot recipe - National Allotment Week 2018

Devonshire vegetarian hotpot recipe - National Allotment Week 2018

August 13 2018

National Allotment Week started in 2002 to raise awareness of allotments and to encourage people to grow their own food and to live a healthier lifestyle by spe

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Health news

Don’t leave home without it – hospital director gives top holidays tips

Don’t leave home without it – hospital director gives top holidays tips

August 2 2018

St Mary’s NHS Treatment Centre’s hospital director is giving advice on what to pack to ensure you stay well and have fun on holiday, wherever you are.

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