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Our results

Our results

We’re committed to delivering a first class patient experience and excellent clinical outcomes - we believe it's our results that speak for themselves.

The rigorous use of audits – both internal and external – helps us to gauge how well we’re doing against best practice guidelines and published standards. We also regularly ask our treatment centre patients for their feedback on our services, and in the year to March 2014 achieved an average of 93% in the NHS-wide Friends and Family Test.

Our latest Quality Account for 2015-2016 provides detailed analysis of how our services are doing and where our focus will be over the coming year.

We’re proud of our achievements across a wide range of areas, and of how we’re spearheading new approaches to improve care.

Yet we always recognise that there’s always more we can do. Our approach to integrated governance enables us to aim for the highest standards of safety and quality. 

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Latest news

Our news

Upminster’s bionic woman praises caring treatment centre team

Upminster’s bionic woman praises caring treatment centre team

March 24 2017

A former line dancing and fitness instructor who has had multiple surgeries to manage the debilitating effects of a bone weakening condition is encouraging people to keep active and to have their surgery at North East London NHS Treatment Centre.

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Sight-saving surgery sees art teacher driving around Australia

Sight-saving surgery sees art teacher driving around Australia

March 17 2017

A woman who was diagnosed with an eye condition that can rob patients of their sight is back teaching arts and craft classes in Crayford following surgery at a Care UK NHS treatment centre.

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Your guide to surviving spring

Your guide to surviving spring

March 15 2017

We’ve created a little guide to help you survive spring with things to do, tips for hay fever sufferers, and new recipes to try that will make the most of the season’s new tastes.

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Health news

Thyroid – how a small gland can make a big difference to your health

Thyroid – how a small gland can make a big difference to your health

March 22 2017

Are you feeling tired all the time? Are you experiencing depression or mood swings?

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