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Our results

Our results

We’re committed to delivering a first class patient experience and excellent clinical outcomes - we believe it's our results that speak for themselves.

The rigorous use of audits – both internal and external – helps us to gauge how well we’re doing against best practice guidelines and published standards. We also regularly ask our treatment centre patients for their feedback on our services, and in the year to March 2014 achieved an average of 93% in the NHS-wide Friends and Family Test.

Our latest Quality Account for 2015-2016 provides detailed analysis of how our services are doing and where our focus will be over the coming year.

We’re proud of our achievements across a wide range of areas, and of how we’re spearheading new approaches to improve care.

Yet we always recognise that there’s always more we can do. Our approach to integrated governance enables us to aim for the highest standards of safety and quality. 

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Latest news

Our news

Prison healthcare team picks up top national award for patient safety

Prison healthcare team picks up top national award for patient safety

July 21 2017

Healthcare professionals at HMP Stafford have been praised by judges at the prestigious HSJ Patient Safety Awards for delivering positive change to the prison community.

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The future is clear for former postmaster

The future is clear for former postmaster

July 13 2017

The haze is clearing for a former postmaster from Ilford, following a successful cataract operation, and with his second eye operation scheduled he is looking forward to a bright future.

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Romford foster carer finds play time more fun following surgery

Romford foster carer finds play time more fun following surgery

July 12 2017

Ten years of pain and limited movement had impacted on the life of one Romford foster carer but, thanks to surgery at North East London NHS Treatment Centre, he is now again able to play and bake pain-free.
 

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Health news

Attitudes to medicine on prescription have changed

Attitudes to medicine on prescription have changed

July 24 2017

A survey carried out by local health commissioners has revealed that 96 per cent of people are prepared to purchase medicine for minor conditions from the pharmacy, rather than expect to get it on prescription.

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