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Care UK Healthcare in the running for national award

February 19 2018

Care UK Healthcare is one of four finalists in its category at the Health Investor Awards 2018.

It is being recognised for the excellent standards of care provided at its nine treatment centres across England, its high levels of patient satisfaction, and the innovative ways in which it works with its local NHS trusts.

Highlights of the Care UK Healthcare submission include: high ratings by the Care Quality Commission, including three ‘outstanding’ overall ratings; an average score of 99 per cent in the national Friends and Family Test which measures how much patient would recommend a service; and outperforming the national average in Patient Led Assessments of the Care Environment.

Areas where Care UK Healthcare has achieved high standards in care include:

  • An Enhanced Recovery Pathway to help orthopaedic patients rehabilitate as quickly and safely as possible
  • Pocket Physio, which is a mobile app that provides physiotherapy support and advice to patients
  • An innovative Patient Advice Line
  • A 100 per cent record for preventing hospital-acquired C.diff and MRSA BSI

Innovations in care which have helped Care UK Healthcare reach the final of the Health Investor Awards 2018 include:

  • Reducing waiting times
  • New websites for all nine treatment centres, each with a strong focus on explaining patient choice
  • Managing resources and capacity
  • The introduction of a self-pay option for patients who are affected by long waiting times and restrictions.

Andy Lunt, managing director of the shortlisted Care UK Healthcare division, commented: “We are delighted to have reached the final of the Health Investor Awards 2018, and my congratulations go to everyone across the group for this achievement – which is entirely down to their commitment, innovation and excellent expertise.”

Care UK Healthcare will find out if it is a winner at the Health Investor Awards 2018 ceremony in London on 13 June.