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100% care certification at Southampton NHS Treatment Centre Outpatient Department

March 9 2018

The team at Southampton NHS Treatment Centre is celebrating the achievement of its healthcare assistants (HCAs) in its Outpatient Department (OPD), after all of them attained the new Care Certificate. 

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate. It was developed by Health Education England, Skills for Care, and Skills for Health and is designed to meet the requirements set out in the Cavendish Review.

The Care Certificate achievement at Southampton NHS Treatment Centre was led by Christine Burton and Tom Rickaby. Christine said: “Tom and I attended an intensive two-day training course and passed a City and Guilds examination.  Having had no idea what the two days would hold in store for us, it was a real achievement to come out as qualified Care Assessors.”
She added: “It was our goal to get all the HCAs in OPD involved with the certificate, as we all felt it would be a tremendously positive confirmation of our high standards of care.  So gradually, everyone has completed the required work, demonstrating their fantastic knowledge and skills. It takes around three months to complete and involves a lot of work, and I think everyone has felt a personal accomplishment on completion. As a department, we are very proud.”