Are you a UK registered nurse or paramedic who is passionate about helping others?
Do you pride yourself on your communication skills and attention to detail?
Are you enjoying working within healthcare but now looking for a role with less physical demands?
At Care UK, we are looking for qualified nurses and paramedics to join our team as Clinical Advisors. We can offer a new environment for you to broaden your clinical skills and expertise, as well as flexible hours.
What We Have to Offer You
• Part time or full time hours
• Good rates of pay
• Career development
• Extensive training and ongoing support
• Private pension
• Care UK Perks offering shopping discounts
• Childcare Vouchers
• Employee assistance programme
• Cycle to work scheme
• Eye test scheme
What We Require From You
• Medical experience and an active paramedic (HCPC) or nursing qualification (PIN)
• Committed to following our values
• our customers are at the heart of everything we do
• every one of us makes a difference
• together we make things better
• Commitment to working a minimum of 12 hours across every other weekend.
• Strong communication skills with a caring and empathetic nature.
• Can commit to either a full time or part time training course (as detailed below).
About The Role
We are recruiting for caring and passionate medical professionals to join our team in Dorking, Surrey as Clinical Advisors. We are ideally looking for candidates who can commit to at least a minimum of 12 hours, working across every other weekend. We have both full time and part time hours to offer as well as overtime.
As a Clinical Advisor, you would be using your broad medical knowledge and experience to provide advice to patients over the phone with non-emergency urgent care needs. Using the Pathways IT system and your own clinical expertise, you will support the Health Advisors within the contact centre and help assess the patients’ needs, guiding them to the most appropriate service or outcome.
The patient may come through to you as wanting detailed medical advice or to be given information about appropriate out-of-hours services. However, while we are a non-urgent service, some calls can be emotional and life-threatening, and there will be times when 999 services (such as an ambulance) may need to be despatched.
This is a demanding but highly rewarding role, and we are looking for medical professionals who can not only be calm and empathetic, but can also use their experience to help those in need.
You will follow the Pathways license requirements and comply with all policies and regulations relating to clinical governance and patient confidentiality.
Our training courses are either full time (lasting 6 weeks, Monday to Friday, 9.00am – 5.00pm) or part time (lasting 9 weeks, Saturdays and Sundays 9.00am – 5.00pm and Tuesdays, Wednesdays and Thursdays 6.00pm – 9.30pm).
You will need to complete the full Pathways and system training to equip you for the role and you will be supported by Supervisors and Clinical Advisors. Our next training courses usually run on a monthly basis and it is essential that you can commit to every session of the training.
At the beginning of the Pathways training you will be provided a workbook to review and complete. Initially this can be a little daunting but this pack will provide you with all the information that is going to be covered during the course.
The course itself will give you the skills required to become a 111 Health Advisor but we will require your commitment and dedication during the course as there will be assessments that you will be required to complete and pass.
Please note that although our full time courses run on a monthly basis, our part time courses run depending on service requirements. If you require a part time course and we do not have one available, we will make a note and contact you as soon as we have further dates confirmed. Pay Rates
During training: £17.15 per hour
Day rate: £19.04 per hour (hours between 07:00-23:00)
Night rate: £21.65 per hour (hours between 23:00-07:00)
Additional Important Information
111 is a 24/7 service operating 365 days a year which is non-emergency telephone service providing patients advice to the most appropriate urgent care service they require.
Applicants must have the right to work in the EU.
At Care UK, we actively promote diversity and equal opportunities.
Due to the nature of this role you must be over 18 to apply. However, if you are aged 16-18 years old and would like to learn more about other opportunities with Care UK, please contact us on firstname.lastname@example.org.
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check (where applicable).
For further information or to make your application, please visit our website: www.careuk.com.